Project Support Officer

Job Summary

The Project Support Officer handles Power BI reports, budget checks, market tracking, and mission logs. Core duties include cleaning project databases; writing technical Terms of Reference (ToRs); running spend analysis sheets; setting up predictive project tracking models; processing travel profiles; and arranging stakeholder workshops.

Key Functions & Expected Results

1. Data Analytics, Cloud Visualization & Information Management

• Collect, clean, structure, and validate multi-country project datasets to ensure data accuracy and reliability.
• Design, build, and maintain centralized databases, operational tracking sheets, and real-time cloud information systems.
• Program and deploy automated data visualization assets and dashboards utilizing corporate platforms like Power BI or Looker Studio to keep performance data accessible.
• Run statistical and qualitative analyses to identify implementation trends, bottleneck indicators, and resource utilization insights for senior leadership.

2. Project Lifecycle Administration & Operational Delivery

• Support comprehensive project work-planning, budgeting, and execution workflows in strict compliance with UNOPS organizational directives.
• Draft complex project artifacts, including institutional Terms of Reference (ToRs), inter-agency service agreements, donor budget logs, and formal procurement requisitions.
• Track project milestones, activity dependencies, and field outputs, alerting cluster management to impending timeline slips or budget overruns.
• Coordinate logistics, administrative workflows, and travel routing for international workshops, field missions, and stakeholder panels.

3. Financial Oversight & Procurement Coordination

• Review project budget utilization patterns, track transaction ledgers, and compile rigorous documentation required for internal and external financial audits.
• Perform market research, draft technical solicitation profiles, and support formal bid evaluations and contract administration workflows.
• Process international vendor invoices, travel expense claims, and sub-grantee disbursements through web-based enterprise management software.

4. Monitoring, Evaluation (M&E) & Strategic Reporting

• Establish and calibrate local monitoring systems to track program indicators against active multi-year donor agreements.
• Feed performance data into predictive analytical and forecasting models to guide strategic planning sessions.
• Draft evidence-based narrative reports, technical briefs, and visual slide Decks to meet donor accountability standards.

5. Knowledge Management & Collaborative Capacity Building

• Support the assembly, curation, and execution of internal training modules and learning events focused on UN project management practices.
• Participate in international Communities of Practice (CoPs), documenting field lessons learned and sharing operational methodologies across the SDC portfolio.

Foundational Capabilities & Prerequisites

Required Academic Background & Experience

• Education Track A: Bachelor’s degree (or equivalent validation) in any academic discipline combined with a minimum of two (2) years of relevant experience in project management, operations support, or related areas.
• Education Track B: Master’s degree (or equivalent validation) in any academic discipline with zero (0) years of required experience.
• Systems Literacy: Proven, demonstrable mastery across modern collaboration platforms and web-based enterprise management suites (e.g., Microsoft Office, Google Workspace, cloud database systems).

Desired Professional Qualifications

• Methodology Certification: Globally recognized credentials or professional memberships in formal project management (such as PRINCE2, PMP, or UNOPS PM Foundation) are highly desired.
• Geographic & Sector Context: Prior experience working within multicultural environments or UN system organizations inside a developing nation or humanitarian/development context is highly valued.

Skills Required:

• Social / Science / Project / Management / Development