Full-time - Operations Officer - Kigali

Job Summary for Operations Officer - Kigali (Full-Time)

We are looking for an Operations Officer to join SNV, a growing international development partner. This role is ideal for a detail-oriented professional who wants to ensure efficient and compliant day-to-day operational support.

Job Description

The Operations Officer is responsible for supporting efficient and compliant day-to-day operations through effective coordination of procurement, logistics, and basic financial activities, while ensuring full adherence to organizational policies and donor requirements.

Key Responsibilities

• Oversee operational activities, ensuring timely execution, efficiency, and full compliance with organizational policies and donor requirements.
• Prepare and draft all procurement documentation in line with procurement procedures.
• Maintain and manage the procurement SharePoint platform, ensuring all documents are properly updated, filed, and well organized.
• Prepare purchase requests forms, petty cash requests, and other operational requisitions for the country office.
• Process mobile money payments to project participants and conduct a 10% verification of attendance records to ensure accuracy.
• Arrange hotel reservations and coordinate vehicle rentals from contracted service providers as required.
• Support the procurement team in managing the delivery, collection, and follow-up of proforma invoices and supplier quotations, in accordance with established procurement guidelines.
• Provide finance-related support, including invoice tracking and basic bookkeeping, while maintaining accuracy, confidentiality, and compliance.
• Create and manage supplier records in SAP Business By Design, including conducting due diligence and supplier screening prior to system creation.
• Monitor procurement timelines and follow up with internal teams and suppliers to ensure timely completion of procurement processes.
• Support logistics planning for meetings, workshops, and field activities, ensuring smooth coordination and cost efficiency.

Qualifications

• University degree in Procurement, Business Administration, Public Administration, HR, or related field
• Excellent communication, organisation, and good interpersonal skills
• Strong teamwork with ability to establish and maintain effective working relationships in a multicultural environment
• Ability to handle visitors, direct calls professionally and efficiently
• Proficiency in computer skills, including MS365 (E.g.: Word, Excel, PowerPoint)
• Strong language skills in English and Kinyarwanda
• Excellent time management and planning capacity

Additional Information

Terms of appointment:

• Contract Type: Full time (40 hours per week)
• Contract Duration: 1 year
• Expected Start Date: February 2026

Skills Required:

• Hr / Public / Admin
• Procurement / Purchasing
• Sales / Marketing / Business / Management