Investigation Manager

Job Summary

The SIMU Investigation Manager will design and execute investigation protocols, analyze operational data to map fraud patterns, and compile legally actionable case files under the guidance of the Legal team. Key functions include leading field-level evidence collection and suspect tracking, serving as the primary liaison to the Rwanda National Police, overseeing a dedicated team of field investigators, and converting field intelligence into proactive internal control improvements.

Qualification

• Educational Profile: Formal training, diploma, or degree from a recognized university or police/military academy in Criminal Justice, Law, Security Studies, or an analytically equivalent discipline.
• Linguistic Skills: Flawless professional fluency in English (written and spoken), with the ability to draft rigorous, legally sound case briefs and present evidence clearly. Command of Kinyarwanda is highly advantageous for field coordination.
• Core Professional Competencies: Advanced investigative judgment, strong analytical thinking, exceptional stakeholder management, and high attention to detail.

Experience

Candidates must demonstrate a definitive history of securing prosecutions, managing field risks, and coordinating with judicial authorities:

Investigative Mastery & Field Command

• Professional Longevity: A minimum of 5+ years of continuous, verifiable experience operating in dedicated investigation, law enforcement, or corporate security roles.
• Background Framework: Direct history serving within formal state law enforcement bodies (e.g., Police, Criminal Investigation Department - CID, Military) OR operating inside specialized corporate fraud/risk cells within Telecommunications, FinTech, Mobile Money, or Financial Services.
• Prosecutorial Track Record: Proven, successful experience building evidence-based case portfolios that have directly led to successful state prosecutions and asset recoveries.
• Tactical Field Discipline: Robust, hands-on experience conducting field surveillance, structured interviews, suspect identification, and handling the chain of custody for digital and physical evidence.

Stakeholder Liaison & Team Leadership

• Judicial Coordination: Documented experience interfacing directly with police forces, courts, and local legal authorities to accelerate criminal processing.
• Team Governance: Direct experience coordinating, mentoring, and quality-controlling the outputs of field investigators or security personnel.
• Ethical Resilience: A documented career history reflecting an unyielding compliance mindset and the emotional stamina to handle sensitive, high-pressure criminal cases safely.

Key Responsibilities

Investigation Management & Legal Case Architecture

• Lead End-to-End Investigations: Direct all corporate portfolios regarding device fraud, asset theft, and organized criminal schemes from initial trigger down to total final resolution.
• Build Actionable Case Files: Partner closely with internal Legal teams to compile airtight, evidence-backed dossiers that cleanly clear the prosecutorial bars of judicial authorities.
• Govern Chain of Custody: Ensure flawless handling, digital tracking, and absolute integrity of all physical, digital, and testimonial evidence collected during operational actions.

Field Execution & External Stakeholder Coordination

• Execute Field Operations: Spearhead field-level investigations, suspect tracing maneuvers, and tactical smartphone asset recovery actions in complex urban or rural sectors.
• Serve as Lead Institutional Liaison: Act as the primary, authoritative corporate contact for the Rwanda National Police (RNP) and relevant judicial or regulatory figures.
• Cultivate Intelligence Networks: Build and sustain robust relationship frameworks with local administrative bodies and external intelligence sources to gather proactive risk indicators.

Fraud Analysis, Prevention & Team Leadership

• Map Emerging Fraud Patterns: Analyze internal transaction logs, field data, and asset defaults to isolate systemic vulnerabilities and map organized syndicate behaviors.
• Optimize Internal Risk Controls: Translate investigative insights into actionable process recommendations to harden Watu’s financing platforms against recurring fraud.
• Govern Team Quality Standards: Supervise and direct active investigation staff, conducting rigorous quality control reviews on pending case files while upgrading the team's long-term field competencies.

Skills Required:

• Legal / Law