Creative Lead

Job Summary

The Creative Lead serves as a deputy to the Creative Director within the Global Communications team. The role focuses on overseeing incoming creative requests, managing the team's support request systems, delegating tasks across units, and ensuring strict adherence to service level agreements (SLAs). Additionally, the Creative Lead is responsible for maintaining the organization’s brand integrity, providing final quality reviews for Tier 2 and Tier 3 content, and directly managing and developing a creative team of approximately five graphic design and video professionals.

Qualification

• Technical expertise in one or multiple creative fields (e.g., graphic design, video, photography, or copywriting)
• Proficiency in Google Suite applications
• Expertise with Adobe Creative Suite
• Citizenship or permanent residency in Kenya, Rwanda, Burundi, Uganda, Tanzania, Malawi, Zambia, Nigeria, Ethiopia, or the Democratic Republic of Congo

Experience

• Proven experience in a creative leadership or supervisory role, with strong people management and team culture-setting skills
• Demonstrated experience managing creative team support workflows, request systems, and content pipelines
• Strong project management and organizational background, including holding teams accountable to quality bars and strict SLAs
• Experience in brand management, including executing, expanding, or evolving brand guidelines across diverse markets
• Strong knowledge of one or more of the Sub-Saharan African markets where One Acre Fund operates

Core Duties and Responsibilities

• Hold the quality bar and serve as the final line of review and sign-off for Tier 2 and Tier 3 creative content before publication
• Provide actionable feedback to improve the quality of team outputs across writing, design, photography, and video
• Build, maintain, and continually improve the single Communications support request form and intake workflow
• Receive incoming creative requests and delegate them efficiently out to specialized team units
• Manage the professional development and career growth of a 5-person creative team, serving as the direct manager for 3 reports
• Contribute actively to creative campaigns, brand building, and design brainstorming sessions
• Coordinate content planning and production by holding standing touchpoints with Internal Comms, External Comms, Digital, and Business Development (BizDev) teams
• Optimize internal content storing, asset sharing systems, and design templates to improve organizational efficiency
• Advise and support brand building for new affiliates and sub-brands within the organizational family

Skills & Competencies

• Keen attention to detail for reviewing multimedia content and upholding brand standards
• Strong strategic communication and cross-functional partnership coordination skills
• Deep understanding of One Acre Fund's unique brand and how to translate it across different mediums
• Ability to manage multiple competing priorities in a fast-paced environment
• Strong mentoring, feedback delivery, and talent development capabilities
• Adaptability and initiative to support a growing, mission-driven global team

Skills Required:

• Design / Art / Fashion / Media
• Sales / Marketing / Business / Management