Branch Manager

Key Responsibilities:

Key responsibilities and weighting (adds to 100%)

Key tasks & outputs

Indicators

Branch growth & profitability (50%)

• Minimum net clients, deposits and loan portfolio growth as per the established budget,
• Plan and supervise marketing and promotional activities in the Branch working area
• Champions the efforts in managing loan delinquency by closely monitoring the branch loan portfolio

Steady growth in Client numbers, deposits and loan portfolio volumes

Reporting

• Respecting the set deadlines for all required reports with minimum errors identified (Also includes OVCs and AP reporting).
• Timely submission of reports to different departments.
• Verification of branch transactions (petty cash, and /mobile Banking transactions, loan disbursements, insurance operations etc).
• On-time capturing, authorization (clearing) of data.
• Timely correction of errors.
• Compliance to insurance limits.
• Good audit rating

Business Development campaign, including radio appearances and community programs.

• Carry out a sensitization campaign at least once a month.
• Positive customer inflow plus good rapport with local authorities, customers and other organizations within the vicinity

Controls branch expenses and manages the branch budget.

• No budget overruns

Compliance to policies and procedures

“Low” Risk rating:

• >66% Implementation of prior audit recommendations that are within the control of the branch.

No repeat findings

Any other duties as may be assigned from time to time

Creativity and initiative in duties assigned

Process improvement

Other Competencies/Attributes:

• A committed Christian, able to stand above denominational diversities.
• Able to lead and participate in the leadership of daily devotions.

Qualifications: Knowledge and Technical Skills:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

• University degree in economics, accounting, business administration;
• Four (4) years of related experience in Microfinance or Banking Branch operations
• Knowing the savings groups functionality would be an advantage,
• Determined personality with initiative, perseverance and the ability to motivate and manage a team
• Capability and willingness to take responsibility and highly developed sense of rectitude
• Ready to comply and live up to and in accordance with the organization's Ideals and Core Values
• Be proficient in Microsoft Office applications
• Able to plan and manage finances, including a basic understanding of accounting.
• Be a good trainer, facilitator, mentor, and coach
• Very good communication and marketing skills

Working Environment / Conditions:

• Office environment: typical office-based with frequent field visits of up to 70% (choose one or a combination)
• On call: (after normal working hours)

Applicant Types Accepted:

Local Applicants Only

Skills Required:

• Accounting / Finance
• Economics / Statistics
• Sales / Marketing / Business / Management